Privacy Policy

This Privacy Policy describes who we are, for what purposes we use your data, how we handle it, with whom we share it, for how long we keep it, as well as the ways to contact us and exercise your rights.

How to contact Vougafruits

Vougafruits can be contacted by telephone (+351) 234 568 242, by mobile phone (+351) 969 651 080 (Call cost for national mobile network) and by e-mail geral@vougafruits.pt.

Vougafruits is responsible for the processing of personal data that it collects and processes, in compliance with the requirements expressed in the General Regulation on Data Protection.

 

Why we process your personal data

The personal data we process is always collected for a specific purpose and for a specific treatment after which it is transformed into anonymous data.

1. Compliance with legal obligations that apply to us, both customers and suppliers, as well as our employees;
2. The execution of contracts or for pre-contractual due diligence in the scope of our activity;
3. To perform the services we provide, in which we obtain the consent of the data subject to process their personal data for specific, explicit and legitimate purposes, clearly informed at the time of contact;
4. We may also process information if we have a legitimate interest to do so, provided that, and in each case, our interest is consistent with the rights of the data subject, such as our communication with customers and potential customers, suppliers and potential suppliers and in the recruitment of new employees or service providers;

Lawfulness for the processing of your personal data

The commercial activity of Vougafruits needs to make contacts for data collection aimed at providing analysis and information management services. These contacts are always addressed to individuals, so we carry out personal data processing operations whenever we provide services. We always guarantee the lawfulness of the processing operations that we do, which can be guaranteed in various ways, as appropriate:

1. As a subcontractor of one of our clients, where the latter, as controller, transmits us their personal data so that we can contact them;
2. In cases where Vougafruits is itself responsible for the processing. In these cases, we randomly generate telephone numbers to which we call and obtain consent, which is recorded in the database and associated with the holder’s registration for the purpose in question.

What we do with your data at the end of processing

The personal data we use is used exclusively to generate statistics, therefore, after the processing operation that supported the purpose for which your data was collected, we anonymize the records or even destroy them completely.

 

Retention period

We only retain personal data for the period necessary to comply with the purposes for which it was collected, which is generally reduced.

In cases where we need to keep the data for a longer period, these data will be made anonymous.

 

Security

Security Information security and personal data protection is a priority for Vougafruits. We ensure adequate means of protection so that our internal procedures for the security of personal data comply with the regulations in force. In the event that we need to use third parties, we guarantee that they are linked with Vougafruits under contract and that they ensure adequate protection of the personal data to which they have access. We limit access to personal data to employees directly involved in the defined processing operations and strictly within the scope of their functions. We take the necessary measures to ensure the safe handling of personal data and protect it against loss and violations of access by unauthorised persons. All personal data we process is stored in secure information systems, according to a security policy, audited and subjected to periodic testing.

 

Confidentiality

We respect the confidentiality of the personal data we process, ensuring that we do not disseminate, distribute or make available to third parties other than in the specific performance of a contracting service to support the services we provide.

 

Exercise of the rights of the holders

At any time, as the holder of the data you have provided us, you can exercise your rights to:

 

Access

You may request access to the information we hold about you;

Rectification

You may request the rectification of information if it is inaccurate or incomplete;

Erasure

You can request the deletion of your personal data, whenever you verify that your personal data are no longer necessary for the purpose that motivated their collection or processing, that there is no overriding legitimate interest or withdrawal of consent to the processing of data and there is no other basis for such processing;

Withdrawal of consent

You have the right to withdraw your consent at any time;

 

Rights of limitation and opposition to processing

It is only relevant to request the limitation of the processing of your personal data for the period between having contested the accuracy of your personal data and Vougafruits having made the rectification, or if it found that, for some reason, if we were to process your data in an unlawful manner and prefer the limitation of their use as an alternative to deletion; Now, within the scope of processing operations and for the purpose that Vougafruits carries out processing, statistical operations, such situation does not arise being legitimate for Vougafruits to opt for the deletion of the collected data;

 

It is only relevant to request opposition to the processing, until it is verified that the legitimate grounds of the data controller prevail over those of the data subject, or if the data processing is carried out for direct marketing purposes or profiling; Now, within the scope of the processing operations and for the purpose that Vougafruits carries out the processing, statistical operations, such situation does not arise being legitimate for Vougafruits to opt for the erasure of the data collected;

 

The personal data that we collect are at most the name and a means of contact, mostly telephone contact, so the right to portability of personal data is not necessary.

 

Processing of requests to exercise the right of data subjects

Requests can be addressed by any form of contact with Vougafruits, as the controller of the treatment and will be treated in such a way as to ensure the effectiveness of your rights. You may be asked to prove your identity in order to ensure that the sharing of personal data is only done with your holder. You will be informed of the measures taken to comply with your rights. You also have the right to file a complaint with the National Data Protection Commission. Processing of personal data in such a way that it can no longer be attributed to a specific data subject without recourse to supplementary information, provided that such supplementary information is kept separately and subject to technical and organisational measures to ensure that the personal data cannot be attributed to an identified or identifiable natural person.